A must read for everyone involved in or affected by conflict. The Crossroads of Conflict: A Journey into the Heart of Dispute Resolution argues that all conflicts are "cross-roads" and catalysts for learning, evolution, growth, and wisdom. It shows how to locate the root sources of conflict and remove the barriers to reconciliation, collaboration, and community. Ken Cloke's unified theory for resolving conflict is ground-breaking and destined to become a cornerstone of the future of dispute resolution.
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